Privacy Policy

Effective date: 24/07/2025

We take your privacy seriously and are committed to protecting any personal information you share with us. This policy explains how GamePlan Chiropractic & Rehab collects, uses, and safeguards your data in line with UK GDPR and the Data Protection Act 2018.

1. Who We Are

GamePlan Chiropractic & Rehab is a UK-based sole trader practice offering chiropractic care, injury rehabilitation, virtual services / telehealth, and educational content.

Contact Details:

Email: Info@GamePlanChiropractic.com or Ron@GamePlanChiropractic.com
Phone / WhatsApp: 07445 176776
Location: Newcastle upon Tyne, Tyne and Wear & Virtual / Online

2. What We Collect

We may collect:

Name
Contact information (email address, phone number)
Information submitted through our contact forms
Any information you provide during consultations or communication
Website usage data (via Wix analytics, cookies, etc.)

3. How & Why We Use Your Data

We collect and use your information to:

Respond to enquiries or schedule appointments
Provide services or advice (when applicable)
Improve our website and services

We only use your information with your consent or as part of providing a service you’ve asked for.

4. Data Storage & Security

Website form data is stored securely via Wix
Client records are managed using encrypted platforms (e.g., CarePatron)
Only authorised personnel have access to your data

We never sell or share your data unnecessarily.

5. How Long We Keep Data

Enquiry forms: up to 12 months
Health records (if applicable): 7 years
Website analytics: per Wix/Google defaults

6. Your Rights

You can ask to:

See or update your data
Have it deleted
Withdraw consent
Lodge a complaint with the ICO: www.ico.org.uk

We do not sell, rent, or trade your data. Only authorised personnel have access to your information.

7. Cookies & Tracking

This site uses cookies (via Wix and tools like Google Analytics) to understand how visitors use the site. You can change your cookie settings in your browser.

8. Third-Party Tools

We may use:

Wix (website + forms)
CarePatron (clinical data)
Google Analytics or embedded content like YouTube

These tools have their own privacy terms.

9. Contact Us

Questions or concerns? Please contact:

📧 Info@GamePlanChiropractic.com
📱 WhatsApp: [07445176776]